Parties to the Agreement:

This Agreement is between Klaus Nienhaus & Coaching Partners and  XYZ Company, Singapore , ( the company), as Parties to this Agreement.
                                                                                                              
The Individual to receive coaching services under this Agreement will be termed the “Client”.

Klaus Nienhaus & Coaching Partners ( “coach”)  agree to provide the Client with coaching services related to issues as presented by the company and the Client. This coaching will be conducted on the date(s) and time(s) as mutually convenient and agreed between the client and the coach.

Coaching Sessions:

Coaching sessions, which have usually a length of 60 minutes ( but can vary from 45 minutes to a maximum of 120 minutes), will be completed at times and dates as mutually convenient and agreed between client and coach. It is understood between both parties and the client that the period between two coaching sessions should usually not exceed 2 weeks and that the whole coaching project should be finished latest within 6 months from the start of the coaching sessions.
Sessions may be completed in person or by telephone.

Results based Coaching Services
The coach recommends the number of coaching sessions to be set at  12 to make sure that there is sufficient time for the client to become aware of the issues at hand, to work on solutions, to focus on agreed action plans ijn order to initiate a change, to learn from these actions and to make these behavioral changes sustainable.
We are using a 5 step approach for this coaching project as follows:

Step One: Contracting 

1.  Business context defined with sponsor, HR and client
2.  Agree on needs and business outcomes of coaching relationship
3.  Identify success factors
4.  Identify specific expected business results

Step Two: Assessment and Awareness

1.   Conduct assessment reports such as customized 360 degree, Extended DISC 
2.   etc. or    conduct interviews to get feedback
3.   Identify strengths as well as development opportunities (session #1)
4.   Adopt strengths-based and solutions focused approach 
5.   Know how “improvements” will impact business results

Step Three: Coaching Conversation and Action Planning  (sessions #2 - #x)

1.   Facilitate discovery of strengths and developmental needs
2.   Focus on solutions and a step by step approach
3.   Client plans his action steps, leveraging strengths
4.   Explore ways in which direct reports, bosses, peers and others can be  involved
5.   Follow up with key stakeholders to validate action plans
6.   Establish key milestones  

Step Four: Action Learning  (sessions #2 - #x)

1.   Client implements and practices his new skills or approaches in real-life situations or projects
2.   Reflect on learning experiences
3.   Link back to meeting organization’s business needs

Step Five:  Follow-up and Sustain Success  (session # and post-coaching)

1.   Complete an abridged version of initial assessment: Mini-survey
2.   Validate the “improvements”
3.   Share with key stakeholders to further executive development and ensure alignment with organizational goals

Confidentiality:

The Coach recognizes that certain information such as the Client’s future plans, business dealings, and other proprietary information of a confidential manner may be discussed during these coaching sessions.  The Coach will not, either directly or indirectly, use this information for the Coach’s benefit nor disclose said information to anyone else without specific approval of the Client.  The coaching relationship is confidential unless the Client and/or the company choose to tell someone about it. 

The coach recognizes that the client may be asked to report regularly to the company’s  representative about how coaching is proceeding, progress, concerns, etc.  If requested, the coach will meet jointly with the Client and the company’s representative.

This confidentiality statement is intended to be as confidential as the applicable laws of of Singapore should allow. The coaching relationship is not privileged, and, as such, a Coach’s records on a client can be subpoenaed.

Nature of the Coaching Relationship:

The Client has been made aware that the Coaching Relationship is in no way to be considered or construed as Psychological Counselling or any other type of Therapy. 

The Client has also been made aware that Coaching results cannot be guarantied. The Client agrees that he/she is entering into coaching with the understanding that the Client is responsible for creating his or her own decisions and results. The Client also agrees to hold the Coach free of all liability and responsibility for any adverse actions or results or for any adverse situations created as a direct or indirect result of any specific referral or advice given by the Coach.

Cost of the coaching project:

The Coaching Service is charged @ a package price of  xxxx$ in total. 

These total cost include

1.  all 12 coaching sessions,
2.  Pre-contract discussions between company, client and the coach
3. The preparation and carrying out of a customized 360 degree assessment instrument at the beginning of the coaching project as well as the repeated survey at the end of the coaching project,
4. The initial discussion between company, client and coach as well as requested intermediate discussions and the final review about the results of the coaching project
5. Unlimited calls (up to 15 minutes) or emails from client to coach in between coaching sessions
6. A total of up to 6 calls (up to 15 minutes)or emails for up to 3 months after the end of the coaching project. 

These costs do not include other profiling or psychometric instruments like the above mentioned Extended DISC. Additional Cost for these instruments would be xxx  $.
In case of coaching sessions via telephone the company would bear the cost and fees related to it.

Terms of Payment :

 Fees & charges as specified above are to be paid as follows:

50% are due at the beginning of the first coaching session.
50% are due at the end of the final coaching session.

Beginning and Termination:

This Agreement is effective as of the date that it is signed by the coach and the company.  The company and the Client are free to terminate this relationship at any time, upon giving two days notice.  Any pre-paid funds not already applied to completed coaching sessions will be refunded.   In the event of fees owed to the coach at the time of cancellation, full payment is due and payable. 

Having read and Agreed to the above:

Signed by Klaus Nienhaus, _____________________, Date

Signed by Company

_________________________________,  Date